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support & maintenance

The aim of our team is not only to provide you software development service but also help your business to grow rapidly. That’s why we bring together tools, goals and ideas that respond your business needs before starting a project.

LIFE CYCLE OF SOFTWARE DEVELOPMENT
Business analysis

Architecture and design

Software development

Testing

Maintenance and Support

Improvements/ New Releases

Our services are client-oriented and our company is a long-term partner so we offer ongoing support for products we developed as well as for third party projects.
SmartIT support and maintenance service includes not only fixing bugs but also improvement and extending the software to meet customers’ needs. What does it mean?

We increase productivity – our specialists analyze and test your software to improve it and make more productive;

We extend scalability – we use innovative technologies so your software is scalable and any developer can implement a new module without extra investment;

We reduce operating expenses – 24/7 outsourced support is more cost-effective than in-house support team. Migrating the application to the new technology makes your total cost of ownership lower too.

WHAT KINDS OF S&M SERVICES DO WE OFFER?
Migration – we migrate legacy software to new easy to support technologies;

Maintenance – we fix bugs and keep your software running 24/7;

Integration of new modules – we extend your software to keep it relevant to your business needs. We can either assign a support engineer after project launch or choose an appropriate support option later. It can be a fixed amount of support hours per week/month or you can pay as you go.

It’s very easy to outsource support and maintenance! Our support engineers are available on Skype, e-mail, mobile phone and other online systems.

Quick
start
1
CONTACT
Submit your project request (be it a detalied specification or just an idea) using our contact form.
2
ANALYSIS
We will contact you shortly to clarify your project requirements.
3
PROPOSAL
We will provide our free non- binding bid or proposal for your review.
Smart IT Development

+375 (29) 531 80 34
info@smart-it.by

220005 Minsk
Krasnozvezdnaya str. 18b, room 512

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